People Who Buy Art Just So No One Else Can See

You have some crap yous need to get rid of. Someone else may bask it, and y'all could use the extra cash in your pocket. You decide it is best to sell it online (no time for a g auction). Facebook Marketplace is a swell route to go, only I don't want you to be "that person." Allow me explicate who "that person" is using some "Practise'southward and Don'ts" of Selling on Facebook Marketplace.

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I have been using Facebook Market place to sell random items for quite some fourth dimension now. I have constitute the platform to be more than user-friendly than others, and information technology is far easier than setting up a yard sale (especially during the times we didn't accept a garage or were only immune one yard sale…for only one specific day…once a quarter per the neighborhood rules). Facebook Marketplace has been a huge assistance in immigration out unneeded items, getting a fiddling extra spending cash when money is tight, clearing some items out before a military PCS, and specially in finding great deals on items for our new house.

But information technology has as well been a identify full of a bunch of…well…pains in the y'all-know-what.

I want you to buy and sell on Facebook Market. In fact, I call back information technology is bully that you want to! But I too don't want y'all to be "that person," so hither are some "Market Manners" for you lot to follow.

Do'due south and Don'ts of Selling on Facebook Marketplace

Don't Be Rude

I felt this was a slap-up point to start on, considering I have dealt with some very interesting people over time. Now, I'one thousand certain I take come across equally rude before. That's ane challenge with initially communicating online—you tin't encounter expressions and read people. I besides am 1 who despises injustice and volition telephone call it out…

But don't be intentionally rude. Don't be that person who freaks out on someone considering something isn't exactly what you lot want. Don't be that person who isn't understanding when some Life complication comes up. Be kind. Be polite. Be considerate.

Don't Talk Down to Women

I honestly shouldn't fifty-fifty take to say this, simply unfortunately information technology's necessary. I cannot tell you the amount of times I've had people act like I'm incapable of things considering I am a woman…like when I ask about a tool I'm interested in, and they ask what project my husband is using information technology for (I use tools for projects too…)…or when they tell me I won't exist able to move an item without my husband before even coming together me (y'all, dressers really aren't heavy if y'all remove the drawers first). I've too had some call me lovely names…or ask if I felt "safe" meeting (in a public location)! Don't presume women can't handle themselves. Simply be kind in your approach.

I practice know not everyone means it in an unkind fashion, simply retrieve nigh how your comments volition come across showtime. That's one of the cute things about being able to respond online…you tin can take a minute to think your comments through before responding, which is often harder in person when an immediate response is expected.

Don't Assume

Don't assume someone is bad because of their pare color, gender, etc. Exist kind, and don't preference some over others you just don't experience like selling to. There is no reason, and information technology is quite rude to deny someone an item they've been looking for and are willing to purchase. If yous are concerned for some likely-unfounded reason, don't requite out your address and run into somewhere completely public instead.

Now, at that place are times when you do desire to expect at the buyer's (or seller's) contour. I'm not saying not to be cautious, but do non just assume without actually looking into the seller/heir-apparent. This is why I tend to meet at public places like Walmart during the daytime. Whenever possible, I besides have my husband with me.

Sometimes I receive letters in languages I cannot read or understand. I volition still respond to those messages, in English language (sadly the only language I'one thousand fluent in, though I've studied several), but sometimes this is a challenge for me considering I feel terrible not being able to conspicuously communicate. I do not want that person to retrieve I am rude, simply I also do non want that person thinking I tin can communicate when I can't, or misunderstand something I say. In these situations, merely exercise your best to communicate, because that person is likely very kind and can use the interpret button to sympathize your response. I've had several situations similar this that worked out just fine!

Practise Speak Sensibly

This shouldn't even be a thing, but I accept to say it. Do non transport over nonsense messages and expect responses. I have nevertheless tried to answer in situations like this, only sometimes I just cannot understand a single word the potential buyer is proverb. Sometimes information technology'southward carelessness, and some I just don't fifty-fifty know the deal is. I've even asked my husband to help me figure some out, and he was just as confused. My husband had some bulletin the aforementioned 1-discussion bulletin to him over and over, even with coherent responses back from united states between each.

Do Ask Things Politely

Want to counter-offer on an detail? Inquire politely. "Please" and "cheers" go a long way.

Exercise Be Honest and Transparent (Whether You're Buying or Selling)

Maybe I'm a little too honest sometimes, merely if something crazy comes upward or I struggle with something, I'll allow yous know. I won't keep you hanging.

When Buying…
If you completely forget to meet upwards (information technology'due south rare, but nosotros do forget sometimes), repent and make sure you're flexible for trying again. If you're going to be a picayune late because your kid put his pants on backwards and had to prepare it, permit the seller know so they aren't sitting around thinking you lot're a no-show. Pay the full and correct amount for the detail.

When Selling…
If there is something incorrect with an item, for goodness sakes', disclose it ahead of fourth dimension. Don't modify the price on something without notice. Don't sell an item to someone else when another person is actively purchasing information technology. Don't sell stolen appurtenances or items yous got in "Buy Nothing" groups.

Most of this should go without saying.

Don't Act Like People Owe You lot Something

The item being sold belongs to the seller. They exercise not have to lower their price to suit you. They do not need to travel to you. They exercise not need to give yous their phone number. They do non need to answer a g questions (my hubby had some of the most ridiculous questions when selling his 31-year-old station wagon…nosotros said it runs and listed the main "issues"; we don't need to listing every single affair wrong with it and cannot guarantee it'll make a several hour bulldoze back to your firm…it's old and cheap; take information technology or leave it). They do non demand to sell to you at all.

Don't Be a Wiggle When Negotiating

If someone is interested in an item and asks for a lower price, you lot counter, and the person kindly apologizes and says they cannot beget that and will pass, don't be a jerk. They don't have to say "yes" to you.

This happened to me recently. I asked for non fifty-fifty one-half off of a $40 item that I know for a fact I tin can purchase much cheaper elsewhere, if I'chiliad patient. We are on a strict budget with these home renovations; the specific item was not a priority detail, just something that volition somewhen need replacing. I discussed with my husband, made a reasonable offer to the seller, received a counter offer, and ended up passing on information technology, letting her know about our tight budget and that I would not be able to pay that at this time. Her counter-offer wasn't much more than what I'd offered, but nosotros had a specific amount nosotros could not get over (considering every little bit adds upwards, and boy do you see this when renovating a home!). You take to draw the line somewhere, right? She responded with such a rude comment dorsum, implying that I was being stingy because I couldn't afford what she counter offered! I let her know I simply can't right now, only that she was welcome to sell it to someone else. (The list had been on Marketplace for quite a while, which is the merely reason I even offered the amount I did.)

The same goes with when you're ownership an item. If you brand an offer and the seller tells you they will not go down that depression or counter-offers your offering, don't be a jerk. The seller does not owe y'all a price decrease. They do not owe you a reason. That is their item. If they desire to sell it faster, they may lower the toll for y'all. If they need the extra money, or the particular has too much value to them, they don't need to reduce the price to sell it.

This also happened when selling the station wagon. I cannot tell y'all how many people offered my husband $400/$500 for a vehicle he already had priced at $800—a perfectly running vehicle. They wanted to use it for demolition derby, but this item had more value to my husband (and we actually wanted to sell it to someone who needed a running vehicle and didn't have a huge budget). Some people were so rude when he wouldn't reduce the price for them, especially those that said they "only wanted the body" or "but wanted the engine". We told them "no" and were patient; finally, a teen who wanted it as his vehicle for his senior year of loftier school eventually gave a reasonable offer and purchased it. It had sentimental value to him, and would be driven regularly. That'south who we wanted to sell it to. Someone who would appreciate it.

Don't Ask The Seller to Counter Their Own Toll

By this, I mean that don't inquire the seller "What'south the lowest y'all will go?" If you don't desire to pay the total amount, brand an offer. The seller can then say "no" or counter the offer. I've had many insist I give them a lower toll, merely I volition instead ask them to make an offer. Obviously, I desire the price I listed it for, only if they are willing to be reasonable in their offer, I'll say yes.

Similarly, practice not annotate on their post publicly asking them for a lower price. If they answer "yeah" to exist kind to you and you don't follow through, they are now stuck with others expecting a lower price than they would accept been willing to pay.

Don't Ask for Lower Prices If You're Traveling

If you lot have to travel a long distance to purchase an item, practise non tell the seller they need to lower their price considering it'll cost yous money in fuel. That's just silly. Want to brand a slightly-lower offer on the detail? Become ahead. Just don't enquire for lower because of fuel costs. You are choosing to purchase this particular, so the seller does non have to pay for y'all to come up get it. Nosotros had this happen with a lot of items.

Similarly, do non tell a seller they demand to evangelize information technology to yous or meet you about your home unless you are ready to pay for their fuel and time . I take had then many that decided I was besides far away or they couldn't bulldoze, then I had to accommodate them. Oddly, this happens a lot on items that are popular, so I really take no need to sell to someone like this. I can't always run into someone to sell an item, just I am far more willing if you lot'll make your schedule flexible and you'll pay a petty for my fuel costs and time. I too accept limits on how far I'll become out (in instance y'all're a no-show).

Don't Lower Your Offer In Person

Unless the particular is completely not what you expected (very terrible condition when they said it was okay, simply still useful for your needs), exercise not effort to get a lower price in person. Lower offers should be discussed immediately when you are interested. Be open, honest, and up-front end with the seller.

Don't Try to Undercut Others

If someone tells you their detail is pending pick-up, don't undercut the other person by saying you volition pay more than or pick up sooner. While it is tempting for the seller, who surely wants to go rid of the item every bit shortly equally possible, this is rude and slimy. Don't put the seller in that position (and sellers, don't fall for this).

I've really had sellers effort to practise this to me. They said an particular I'd asked well-nigh was pending pick-upwardly, but told me I could pay more to get it. Nope. Just nope. I'm not a jerk. I've also had sellers give me their address and we set up a choice-upwards time and I stayed in constant contact (letting them know I was on the way, how long the GPS said it would accept, etc) just to find out they had told someone else to come up attempt to pick the particular up while nosotros were on the way to buy information technology.

Don't exist that person. Simply don't.

Practise Respond If Someone Letters You

R-E-Due south-P-O-Northward-D. This goes for buying and selling. It's the respectful thing to practice. I cannot count how many times I have requested an particular not even a minute after it was posted, my message was seen, just the seller never answered. Is the particular awaiting already? Let me know. Don't want to sell to me? Be honest with me. If you listed information technology for sale, and someone is genuinely interested in buying (every bit soon as you want them to, and they messaged with real words and not just the "instant respond" push), acknowledge that.

I await at this as those times y'all're talking to someone and you're expecting a dorsum-and-along conversation where they acknowledge that you've said something, but they don't say a word back to you lot (even when y'all try to coax it with questions like, "Correct?"). Did they hear you? Did they see y'all? Do they like what you lot said? Do they even intendance? Don't assume someone tin read your mind. Really respond.

If you lot're buying an item and the seller responds to you, don't be that person who never responds always once more. If something came upwards, budget got tight, y'all changed your mind, whatever, just be honest with them. The seller deserves to know what is up, or you lot put them in an uncomfortable position of being afraid they'll undercut yous if someone else comes forth wanting to buy the item.

Do Reply, Even If Y'all Message On Accident

Information technology happens to all of us—you accidentally send ane of those automated messages maxim you're interested in an particular someone has listed. I haven't had this happen as much lately, but when Market was newer, this happened a lot because of push button placement and how touchy it was. It'south okay!

But don't just leave someone hanging. Allow them know right away that you are distressing, Facebook accidentally sent that message through. Information technology only takes a few seconds to send a quick response. Own up to the accident, and the seller will exist very beholden. Facebook should really add together a "my bad, I clicked that on accident" motorcar-response bulletin, right?

Do Communicate, Communicate, Communicate

But communicate, k? Call back how to communicate properly by remembering the four "c-sounds" of communication: apace, clearly, courteously, consistently.

Basically, just respond when you receive a message (no matter what, every bit shortly as you meet information technology), respond in a style that makes sense, respond kindly, and respond back-and-forth (don't just drop off the confront of the earth and exit the other person hanging).

Practise Await Messages Immediately

After list an detail for sale, expect to begin receiving messages immediately. More than than half of the items I list finish up with firsthand messages. When yous initially list an item, be prepare for those messages. Someone may take been looking just for that item, and may respond immediately. They will expect your firsthand response if the item was only listed. Give them that courtesy. This will also help y'all to keep things fair and go in order of who requests get-go.

Do Get In Guild

Some items will get you lot many, many messages. When I listed our kitchen cabinets for sale as a "you-pull" item, I really didn't expect an immediate response, but I had about twenty letters in less than an hr. Trying to respond in order was difficult, particularly when some went to my "other" folder, simply I did my best to await at the club they came in and the time stamps, and responded to anybody. It was a lot of piece of work, but it helped me to be fair and kind. Don't skip people but considering you lot feel like it. It's your item, true, only it says a lot about your grapheme.

Do Update Listings

Accept an particular that is pending? There'southward a button for that! Sold your particular? There'south a button for that! Be sure to update your posts. If you tin't find the "mark pending" button, update your post clarification to reflect this.

Updating your Facebook Market listings will show people that something is currently pending or no longer available, may reduce unwanted messages, and volition give an easy explanation to those who have also messaged almost the item listed as to why they take not received a message back withal. This also falls in the "clear communication" category.

Don't Message a Thousand Times

One or two messages if you're interested in an particular is only fine. I will send i, fifty-fifty up to three if I forgot to enquire something in the first letters, or if I want to send a "reminder question" when my message was seen and ignored—but no more than that unless they are direct back-and-forth responses.

My married man'due south station wagon listing has only been a great pile of interesting "People of Market," and so information technology makes for some smashing content for this post. He had ane guy that literally sent him twenty-five letters all in a row while he was at work—his telephone would not stop going off. The guy even called him a few times. He didn't even end up ownership it.

Be polite and considerate of people's time. Don't waste material it.

Demand to donate items that aren't selling? Here's an amazing list to donate your used items!

Do Show Upwards

If you plan a time to run into someone you are selling to or buying from, meet them, and meet them in a timely mode. Sometimes things come up (traffic, etc), but do your all-time to exist on time. People have things to do and places to be. If you are running a scrap belatedly or something comes upward, let the seller/buyer know every bit soon as possible and plan a new time that works for both of yous (usually just a few minutes from that time, if possible, unless you lot've given at to the lowest degree a day'due south notice). If you are non reliable, the seller has a right to just pick someone else for the detail.

Practise Pay to Concord

If you can't pick upwards an item immediately but yous definitely want it, yous may want to ask the seller if yous can put money down to concord the item, no refunds. I rarely do this, as a buyer or seller, considering you can't always trust the other person to follow through, simply I did allow this with the cabinets. They came in person to meet the cabinets, just they did non have a vehicle to movement them until a few days later. Knowing the cabinets were a hot item, they put one-half of the money down to concur the item until they could option them up, which is when they gave us the other half.

Don't wait the seller to simply hold an item for you because yous can't get it right abroad. They need it sold, and most people on Marketplace don't really show up. This is why many listings say "no holds" on them.

Don't Enquire Stupid Questions

Yes, at that place is such a thing as a stupid question. Do everyone a favor and read the actual listing first. If it says the full size, or colour, or whatever it is you lot're wanting to know, then y'all already take that info that you need. Don't waste time request again. Some questions you may need to ask to verify something in the description, if something is unclear, only many times you do non need to enquire these questions if they're already in the clarification.

This tip goes really well with a lot of others above, too…like not request for crazy low prices, for someone to meet you lot far abroad, etc.

Do Listing Your Full general Location

Many auction groups already require this, but make sure yous list your general location within the sale post. Do not listing your address, patently, but list a "pick upwards or encounter in" city. You can even specify a Walmart to see at, or say you're I'm also available to meet in surrounding cities on certain days. Y'all don't demand to exist very specific, but give people an idea and so they know alee of time if they'll take to travel an hour out to see yous.

Exercise Add a Description

Calculation a clear description helps y'all get the most of your listings and helps buyers at the same time. Let the buyer know every bit much as you tin can almost the item. Make, full measurements (according to the packet, bodily assembled measurements, etc), and condition are all keen things to add. If at that place is a scratch the heir-apparent needs to know about, disclose it. If you know the textile of the particular, disembalm information technology. This will assistance reach those who may be interested in buying and volition help reduce a agglomeration of people asking the aforementioned questions. For those who ask the questions without reading the clarification, y'all can but direct them back to the listing to read the total details.

Don't say something is "brand new" that is very obviously not brand new. Y'all tin can ever use the "used-like new" tag if it fits (simply if there are no flaws). I fifty-fifty employ this for my handmade items if I used them fifty-fifty one time for an event or in-parcel items that have been sitting around my house collecting dust for years, rather than maxim they are completely new. My go-to description is "used-good" if there is anything that someone could possibly say is not upward to par.

Do Price Honestly

Don't be that person who tries to lure people in with deceitful pricing. If you're asking for several hundred dollars or you lot "have financing available," don't list it as "gratis."

One guy listed a very old trumpet equally costless. It didn't expect like it was in amazing condition and in that location weren't any crazy specifics in the clarification, and I'g e'er looking for affordable instruments for my kids to try out to meridian their involvement in music. In the description, he said to message him for more information. I figured he was mayhap looking for a skillful person to pass on his old trumpet to, and so I messaged asking for more info. Crazy guy wanted over $2000 for information technology!! At present, why didn't he simply put that in the listing initially?!

Don't be that person who lists something at $400 so a couple of days later reduce it to $l to make information technology look like you lot did some big disbelieve. Everyone knows you're just trying to lure people in for your pricing. And don't be that person who lists something as $xv on the postal service as if it is the full for all items listed (say, three nesting bowls), then tell the potential buyer that the ready of 3 matching bowls is $15 each. List them at the price for the set, then become into more detail in the clarification if needed.

If y'all accept a certain price yous want for an item, don't listing it every bit $1234, either. Just come out and say information technology.

I do, however, agree that Facebook should take more options to specify things like chiliad sales or lists of diverse items that may have different prices. (Exist sure to add prices to each individual picture so people don't take to ask for each item, and add the prices in a spot that won't get cut off in the photo.)

Don't Be Stingy

No one honestly cares if you paid $300 for an item eight years ago on Amazon and "barely used" it, then yous want $290 for it. Face up information technology—y'all simply tin't always get your money dorsum. The just items that you can do this on are items that are completely brand-new (and the proverbial "they" recommends at to the lowest degree 33% off on "brand new" items if you aren't an actual storefront). Brand your listings fair, and go alee and leave off the "I paid $x" nonsense. The only fourth dimension I've added this is on a stroller that is over $300 retail and I'm merely request $20…because it is seriously the all-time stroller and no 1 is buying it. I accept no room (and no babies anymore), or I'd expect to go more what it is worth (or keep it).

Yous would also be wise to search Market for similar items to meet what everyone else is selling them for, too. If you're selling a certain tool that everyone else has for $40 in basically the same condition, comparable brand, etc, don't even bother trying to ask for $200. If you want more, check other platforms to see if they're selling for more in that location (eBay, Craigslist, etc).

Know your platform before listing. Facebook Marketplace is similar an upscale chiliad sale site. You tin can't necessarily get as much as y'all would on eBay (unless yous offer shipping, which is a new selection) and you should not try to become people to bid on Marketplace. Yet, you tin can become more than a m sale where most wait to pay pocket alter (because it has to be worthwhile for someone to travel for).

UPDATE: During the current pandemic, Nintendo Switch became hard to get ahold of. I would similar to think this was because families were ownership systems and spending more time playing together, merely the truth is that many bought them out and began listing items for at to the lowest degree two times the price on Marketplace. The one identify I was able to finally buy one for my family was through the armed forces BX at regular price, simply I saw others purchasing them that way too and so trying to resell an item they bought for $300 for $600. While I understand this can be a clever way to make money, I do believe there are certain times to use discretion and not take advantage of situations like pandemic shopping, robbing families of the chance to get something their family unit can spend time sharing. Don't be that guy.

Hither is a smashing idea for teaching your kids to be kind!

Do Utilise Actually-Helpful Photos

Please, please don't use stock photos. Information technology may be harder to get bodily photos of the item, but finish using stock photos to prove your "detail" that is for sale. No one knows what the item actually looks like, you are probably breaking a agglomeration of copyright laws, and it just makes you look lazy and untrustworthy. Take the time to take pictures of the actual product. If you lot want to testify the full item as it is intended to look, you tin can find a stock photo of the specific item with the details on it, simply only add that as ane of the last pictures for added help, and not as the principal photograph (or do what this person in the photo below did!).

UPDATE: In response to a comment, I want to reiterate that I do occasionally add stock photos when needed, such as when an particular is still in its packaging. However, I also add together pictures of the box itself (best if labelled) from several angles to show all of the details and the box condition. I would recommend starting with a picture of the package that shows the assembled product, if possible, as opposed to starting with a generic box photograph or a stock photograph. This may not e'er be possible, but make sure you don't merely use stock photographs in your listing. These real photos can make all the difference!

While you're taking pictures, brand an endeavour to have decent photos. They don't have to look professional, but people should exist able to tell what the detail is enough to know if information technology'south worth purchasing. I've seen and so many photos that are blurry beyond recognition, then dark that a brilliant yellow lamp looks like a purply human silhouette, zoomed in so much that y'all can run across the pixels on the printed laminate but not a unmarried image of the total shelving unit of measurement, and photos of mirrors that showed some pretty…foreign…things in their reflections. Taking halfway decent photos is not a science, especially with all the automatic features on phones and cameras these days.

Take the time to add several photos, besides. Fifty-fifty on items that I list that don't actually need a 2nd photo, I try to add another photo. I take photos that are farther away to show the full picture show (these are usually the outset photo you lot'll see), a photo of the particular closer, photos from various angles, photos in different lighting (when color is an issue or if it'due south a light fixture that I desire to bear witness turned on and turned off), and photos of any imperfections the buyer should exist enlightened of. Full disclosure and thoroughness ahead of time has actually helped me rock selling on Facebook Marketplace.

Don't Go Tag-Crazy

For about, Facebook will permit you lot add some "tags" to your product to aid your posts get seen. Make certain these tags are useful and related to the listed particular. I'm looking at yous, Car Salesman.

Generally, Facebook will limit the corporeality of tags you use to virtually five. At one signal, my listings kept getting marked for "breaking their rules" (apparently hall lights and bird-shaped decor are bad? Don't tag animals, fifty-fifty if your product is plain non a real fauna…), so Facebook briefly took abroad my ability to add tags, only unremarkably I am able to add every bit many tags as I want (likely because of my proficient standing with Facebook Marketplace).

Don't abuse this amazing tool!

Have you ever noticed that used vehicles tend to pop upward with pretty much any keyword y'all search?! I've typed in some of the most unrelated things (like "feeding trough") and was presented with a long list of used vehicles to choose from. This is considering they sometimes "keyword load" to go seen.

UPDATE: I have been able to employ upwards to 20 tags on Market place now. Generally, I do not demand all of them, as I volition not tag things that have nothing to do with my production. Still, at that place are some times I will tag them all. I posted metallic shelving units, so I tagged various terms or descriptions for the shelving units, things that pertained to organization, pantry, function, and other places someone may have needed these shelves for storage…

Don't exist that guy.

Use keywords that actually match the item listed. Listing an old rocking chair for sale? Apply keywords like "rockingchair," "article of furniture," "vintage," "vintagefurniture," "chairs," "seating," "livingroom," and "home" and not keywords like "automobiles," "brandnew," "art," or "food." Makes sense, right? Correct.

Overall, I just want yous to remember to treat others how you want to be treated. Be a polite and reliable heir-apparent and seller. I've had to cake many people on Facebook to forestall myself from existence harassed or falling for their time-wasting far too many times.

In Summary:

Don't Be Rude
Don't Talk Down to Women
Don't Presume
Exercise Speak Sensibly
Practice Ask Things Politely
Do Exist Honest and Transparent (Whether Y'all're Ownership or Selling)
Don't Act Like People Owe You Something
Don't Be a Jerk When Negotiating
Don't Ask The Seller to Counter Their Own Toll
Don't Enquire for Lower Prices If You're Traveling
Don't Lower Your Offer In Person
Don't Try to Undercut Others
Do Reply If Someone Letters You lot
Do Respond, Even If You Message On Accident
Do Communicate, Communicate, Communicate
Do Expect Messages Immediately
Do Go In Order
Do Update Listings
Don't Message a Thousand Times
Practise Prove Upwards
Practice Pay to Concur
Don't Ask Stupid Questions
Do List Your General Location
Do Add a Description
Do Price Honestly
Don't Be Stingy
Do Use Actually-Helpful Photos
Don't Get Tag-Crazy

Be the skilful guy, and you'll accept a successful Facebook Market feel.

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